Your first name
Your name
Your position
Your company
Your e-mail
Your phone number
SUBJECT N°1 : MARKET POSITION
Do you consider that R.Bourgeois understands the requirements of its customers and adress additional solutions ?
Your answer
Perfectly
Partly
Moderately
No
How would you rate our submitted quotations ?
Your answer
Completes and precise
Complete
Incomplete
How would you rate our responsiveness and leadtime to respond to your RFQ ?
Your answer
Excellent
Satisfactory
Unsatisfactory
Unacceptable
Please, position R.Bourgeois compared to competition ?
>> C
ustomer contact
Better
Identical
Worse
>> P
roduction equiments
Better
Identical
Worse
>> T
echnical capabilities
Better
Identical
Worse
>> P
rice competitiveness
Better
Identical
Worse
>> P
roject managment
Better
Identical
Worse
>> R&D
capabilities
Better
Identical
Worse
What do you consider to be R.Bourgeois Strengths?
What do you consider to be R.Bourgeois weaknesses?
SUBJECT 2: OVERALL QUALITY & SERVICE PERFORMANCE
How would you rate the quality of R.Bourgeois products ?
Your answer
Very satisfactory
Satisfactory
Moderately satisfactory
Not satisfactory
You consider the quality of the R.Bourgeois products has:
Your answer
improved much
Improved
been Equal
got Worse
What do you think about the corrective actions implemented by R.Bourgeois following quality reclaims ?
Your answer
Effective and fast
Effective
Moderately effective
Ineffective
What do you think about R.Bourgeois delivery performance ?
Your answer
Very satisfactory
Satisfactory
Moderately satisfactory
Not satisfactory
What do you think about the respect of our promised leadtimes for toolings and PPAP ?
Your answer
Very satisfactory
Satisfactory
Moderately satisfactory
Not satisfactory
R.Bourgeois has the capability to respond to urgent requests:
Your answer
you totally agree
you agree
you do not agree
you do not agree at all
SUBJECT N°3 : GENERAL QUESTIONS
How would you rate R.Bourgeois reception and exchanges over the phone:
Your answer
Very satisfactory
Satisfactory
Moderately satisfactory
Not satisfactory
When R. Bourgeois has promised to call you back, the return call was generally:
Your answer
Very short
Rather short
Rather long
Very long
Do you know your different contacts within R.Bourgeois (production, quality, logistics, Sales, design, technical, project…)
Your answer
Yes
Partly
No
Which question would you like to be asked, and which answer would you give?
Do you know the R.Bourgeois business strategy clearly?
Your answer
Yes
Partly
No
In your opinion, R.Bourgeois is a company which ...
Forecasts the long term
Improves and progress
Do not progress
Declines